Support

Hold the microphone, wait half a beat, then say the name — and let go about half a second after you finish rather than on the last syllable. If a name is misheard repeatedly, tell us which one: recognition is tuned per species, and a name that fails for you is a name we can fix for everyone.

Yes — “three mallards”. Numbers up to six are understood as words; beyond that, say the digits.

Yes. The menu above the microphone switches between Hold to speak and Always listening, and whichever you pick is what you get next time.

Yes. Recognition runs on the phone. The first time you use it, iOS downloads a speech model — that needs a connection once, and BirdNote starts the download when you begin an outing rather than when you first press the microphone.

Everything stays editable. Open the outing in the Journal tab and change the count, the notes, the place name, or the pin on the map. Swipe a bird to delete it.

Outings are separated by the session you recorded them in. If this looks wrong, send us the day and roughly the times and we will look at it.

Entries are saved to the phone first and sent when a connection is available. Open the app with a signal and it will catch up. If it does not, tell us.

Request your data from eBird, then import the file from Settings. Species are matched to the catalogue on your phone; anything that cannot be matched is reported rather than dropped silently.

Export from Settings, at any time, in a form other software can read. Your observations are yours.

Write to admin@rivolu.com and we will remove your journal, photographs and account record.

No. Published locations are coarsened to about a kilometre and photo GPS is stripped on upload. See the privacy policy.